This Privacy Policy outlines how Wonder Hill Homestay (MountainMagic.in) collects, uses, and protects the personal information of guests and website users.

Data Collection

1. We collect personal information during bookings, inquiries, and website interactions.

2. Information may include name, contact details, address, ID proof, and payment details.

3. We may collect non-personal information such as browser type, device type, and location.

4. All information is collected in compliance with applicable data protection laws.

5. By submitting data, you consent to its collection and use for business operations.

Use of Information

6. Information is used to process bookings, payments, and communication.

7. It helps personalize your experience and improve our services.

8. Data may be used to send offers, updates, or promotional emails.

9. You may opt out of marketing communications anytime.

10. Data is also used for analytics, record keeping, and service optimization.

Storage and Security

11. Personal data is securely stored on encrypted systems.

12. Only authorized staff have access to personal data.

13. We employ technical and administrative safeguards to prevent unauthorized access.

14. Sensitive information like payment details is encrypted during transmission.

15. Despite our best efforts, no online transmission is entirely secure.

Sharing and Disclosure

16. We do not sell, rent, or trade personal information.

17. Data may be shared with payment processors, booking partners, or legal authorities if required.

18. Third-party vendors comply with similar privacy standards.

19. We may disclose information when required by law or to prevent fraud.

20. In case of business restructuring, guest data may be transferred securely.

Cookies and Analytics

21. Our website uses cookies to improve user experience.

22. Cookies track browsing activity but do not collect personal information.

23. Users can disable cookies in their browser settings.

24. Website analytics tools are used for traffic insights.

25. Data from analytics is used only for service improvement.

Guest Rights

26. Guests may request a copy of their stored information.

27. You may request corrections or deletions of your data.

28. Requests must be made in writing to the management.

29. Data deletion requests will be honored unless retention is required by law.

30. Guests have the right to withdraw consent for data usage.

Retention Policy

31. Personal data is retained as long as necessary for legal or operational purposes.

32. Booking and billing information is kept for compliance and audit requirements.

33. Obsolete data is securely destroyed.

34. We comply with India’s IT Act and related data protection laws.

35. Email communications are archived securely.

Legal Compliance

36. We will cooperate with law enforcement in case of legal obligations.

37. Any misuse of data will be reported to authorities.

38. Users are responsible for maintaining the confidentiality of their login details.

39. We are not responsible for third-party websites linked from MountainMagic.in.

40. Clicking external links is at the user’s discretion.

General

41. By using our website, you consent to our Privacy Policy.

42. This policy may be updated periodically without prior notice.

43. Continued use of our services implies acceptance of any updates.

44. Queries regarding privacy can be addressed to contact@mountainmagic.in.

45. We do not knowingly collect information from minors.

46. Parents are advised to supervise children’s online activity.

47. International users consent to data transfer to India.

48. Data collected offline is treated with the same security measures.

49. Breach notifications, if any, will be issued as per law.

50. This Privacy Policy is governed by Indian law and falls under West Bengal jurisdiction.